Signing Up with Orio Cloud, User Accept Following Privacy Policies
Refunds/Cancellations Terms / Policy
We provide 15 Days Money Back Guarantee for all our Hosting Plans like Reseller Hosting, Lifetime Hosting, Cloud VPS, WordPress Cloud Hosting, Dedicated Server. We can process refunds in 45 Days from the date of refund request receives. You can cancel order within first 15 days if you are not satisfied with our services only these orders will be company for refunds. Before processing your Refund Request our Backend Team will check the issues/causes due to which client has raised refund request, and if we found that you really were not happy with our services, our Sales Team will initiate Refund Process. There will be 20% deduction from your payment received to recover Bank Charges, Payment Gateway Charges, Currency Conversion Charges or any other charges applicable. After 15 Days Money Back Guarantee period if client raise request for refund will not be considered and no refund will be processed. There will be no refunds for certain services like Domain Registration, Domain Renewal, Domain Transfer, Premium Domains, Privacy Protections, All SSL Certificates, Website Security Services, IT Services like website designing, Software Development. 15 Days Money Back Guarantee is not applied & refunds will not be processed for VPS Servers, Cloud VPS Servers, Dedicated Servers, Storage Servers, IP Addresses, Server Addons, Server Setup, Server Migration, Server Management, Hosting Control Panels, SiteLock, Codeguard, Backup Solutions, Malware Scanner, Business Email, Enterprise Email, Gsuit, Bulk Email.
Information Collected by Orio Cloud
Any information collected by Orio Cloud, at its web site from customers and/or prospective customers, will be used for communicating with the customer or prospective customer. Any financial information collected from the customers during an Order Process shall be used to verify customer identity, credit worthiness and also for billing purposes for the services ordered and/or rendered. This information may be used to gather statistical information as well as to maintain records relating to order validation, fraud prevention, etc.
Information gathered by Email and other Customer Communication
ORIO CLOUD may collect and retain information received from Customers and prospecting customers via emails and other means of communication with ORIO CLOUD. Also ORIO CLOUD may collect and maintain information provided to ORIO CLOUD by customers during Live Chat, Customer Service and/or Technical Support incidents.
Any customer information collected by ORIO CLOUD will not be divulged to any unrelated third party. ORIO CLOUD may share customer’s and prospective customer’s information with ORIO CLOUD partners and vendors in connection with ORIO CLOUD normal course of business. It is ORIO CLOUD policy to protect customer’s financial information by using reasonable, commercially available methods. However, ORIO CLOUD may share customer information as described below:
WHOIS Data Policy
We are required by the ‘Internet Corporation for Assigned Names and Numbers (or “ICANN”) to collect information about you during the domain name registration process. This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number. ICANN then requires all registrars to make your full name, mailing address, phone number, email address, and, where provided, your facsimile number, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name, to the public via an interactive Web page and a “port 43” WHOIS service. For the purposes of this Privacy Notice we will refer to this information as your “WHOIS Information.” Please note that we may not be able to control how members of the public may use the WHOIS Information.
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, providing marketing assistance, providing customer services, sending postal mail and email to you, removing repetitive information from customer lists, and analyzing data. These persons have access to personal information needed to perform their functions. These companies do not retain, share, store or use personally identifiable information that you provide to IT Spoc, for any secondary purposes.
As we continue to develop our business, we might sell or buy businesses or their assets. In such transactions, customer information generally is one of the transferred business assets. Also, if ORIO CLOUD or all or substantially all of its assets were ever to be acquired, customer information will of course be one of the transferred assets.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of ORIO CLOUD, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
We engage other companies and individuals to perform enhanced services on our behalf. In addition, certain of our enhanced services such as our website generator require that we contact Internet directories and various search engines on your behalf. Many of our service providers have access to personal information needed to perform their services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Acceptable Usage Policy
Here you will find full details about our Server and other Services Resource Usage Policy Details. By Singing Up to ORIO CLOUD it is assumed that User has read and acknowledged these policy terms. Before Signing Up to ORIO CLOUD, you are adviced to check these Policy Terms to avoid any misunderstanding in future.
Signing Up with ORIO CLOUD, User Accept Following Policies
Acceptable Use Policy
Each account comes with its own cgi-bin. Client is free to use any CGI scripts you wish, however ORIO CLOUD reserves the right to disable any CGI script that effects normal server operation without prior warning.
Banned Scripts or Website Types
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc. Hosting any type of these sites will result in instant account suspension until the content is removed. On the case that the content was uploaded willingly by the client, ORIO CLOUD reserves the right to terminate the account without the possibility of a refund (even if the 15 days have not yet passed on the account). If the content was uploaded by a 3rd party (hackers, abusers which intend to take the client site down), then ORIO CLOUD will inform the client about the abusive content. ORIO CLOUD also reserves the right to remove such content from user account without prior notification. Banned scripts and website types listed below are not allowed to run on any of our servers
- IRC scripts, eggdrops, bots, Bitcoin faucets
- Proxy server scripts (also any other script which operates as proxy)
- Mail bomber and spam scripts
- IP spoofers and port scanners
- Pirated Software or any form of warez
- Image Hosting Scripts
- AutoSurf site scripts
- PPC site scripts
- PTC site scripts
- Bruteforce Programs or scripts
- File sharing, dump and mirroring service scripts
- Top sites generator scripts
- Illegal drugs, substance or product not allowed by GOVT of any Country
- Sites distributing copyrighted content without proper licenses
- Gambling, MLM, Lottery, Scam Websites
- Hacker programs, credit card dumps, hacker focused sites
- Forums distributing warez or any other illegal content
- Fraudulent sites (fake banking login pages, mining Data in illegal ways)
- Viruses, trojan horses, mass ping, ddos are not allowed
- udp or tcp flood scripts, desctructive scripts not allowed
- Religious hate Content, Images, Videos, Audios are not allowed
- Pornographic Content Images, Videos, Audios are provibited
If ORIO CLOUD found any such above mentioned activity with any client or user then ORIO CLOUD has the right to suspend or even terminate services with or without any notice. ORIO CLOUD will not be responsible for any Data or Financial loss in such a case
Background Running Programs
Background daemons on shared hosting accounts in general are prohibited, we will consider requests on a one on one basis. If allowed extra charges will be assessed based on resources on system maintenance needed. Background programs on VPS servers are allowed and do not generate any extra charges in general.
Commercial Advertising and Spam E-mails
Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. SPAM /illegal content advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. In addition, we will impose a $50 penalty for each spam policy violation. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy. As such, any violation will result in immediate deactivation of services without refund. Server Abuse: Any attempts to undermine or cause harm to a server is strictly prohibited.
Limitations Of Liability
ORIO CLOUD shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from ORIO CLOUD servers going off-line or being unavailable for any reason whatsoever. Furthermore, ORIO CLOUD shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of ORIO CLOUD servers. All damages shall be limited to the immediate termination of service. Violations of these Acceptable Uses Policies should be referred to [email protected] All complaints will be investigated promptly.
ORIO CLOUD intends to provide the best possible web hosting service to each of its clients. ORIO CLOUD shows the most interest to use the latest technologies and solutions to make the service provided to the end client the best possible. However, ORIO CLOUD cannot be held liable for any system downtime, crashes, or data loss that may happen on the servers. Also, ORIO CLOUD will not be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. If any terms or conditions are failed to be followed, the account in question may be automatically deactivated by ORIO CLOUD. ORIO CLOUD retains the right to change, modify or delete any or all of the above Policies, Guidelines, and Disclaimer with or without prior notification. ORIO CLOUD